ByteLuna Labs QuoteFollow Privacy Terms Delete data

Privacy Policy

QuoteFollow (com.bytelunalabs.quotefollow) · ByteLuna Labs · Effective 1 October 2026

Summary. We store the quote, not the conversation. When you share a message or screenshot, QuoteFollow reads it to find the customer, the amount and any dates. Screenshots are read on your phone and never uploaded. Only the text is sent, over an encrypted connection, to our server and an AI service that classifies it; it is processed in memory and not stored or logged. What we keep is the quote you confirm (customer, amount, dates, status) and at most three short lines quoted from the message. No ads, and we never message your customers for you.

1. Who we are

ByteLuna Labs publishes QuoteFollow ("the app") and is the data controller for the data described here. Contact: contact@bytelunalabs.com.

2. What the app stores

Your quotes are stored in your private area of Google Firebase (Cloud Firestore), linked to an account identifier. Only you can read or change them. For each quote:

Customer name, phone number and email address — only what you enter, confirm or pick from your contacts.
Job category, an optional note, the amount and currency, dates (sent, follow-up, decision) and status (open, won, lost).
Up to three short lines (each at most 300 characters) copied from the message you shared, so you can see where the quote came from.
A history of what happened (quote sent, follow-up sent, customer replied, status changed).
Your settings: business name, signature, currency, follow-up plan, reminder time and message templates.

3. What we never store

The full conversation you shared.
Screenshots or the text read from them (OCR runs on your phone; the image is discarded after reading).
The requests and answers exchanged with the AI service.
Your address book. The app never asks for contacts permission; when you use the contact picker, Android gives the app only the one contact you choose.

4. How messages are analysed

When you share a message, paste text or import a screenshot, the app sends the message text (and, for screenshots, the position of each text block on the screen) plus a short summary of your open quotes (customer name, job category, amount, sent date) over HTTPS to our backend, a Cloudflare Worker at quotefollow-api.bytelunalabs.com. The Worker forwards the text to TypeSafe (Jev model), a third-party AI service acting as our sub-processor, which classifies it: whether it is a new quote or a customer reply, which amount is the total, which name is the customer, and similar choices. The Worker then applies fixed rules and returns a suggestion that you confirm or edit.

The text is processed ephemerally for that request only. It is not stored on our servers and never written to our logs. Logs contain only a request id, counts, timings and error codes.
We do not use your messages for advertising, profiling or to train AI models.
Adding or editing a quote by hand, follow-up reminders, templates and all other features use no AI at all.

5. Account and sign-in

The app creates an anonymous account when you first open it, so your quotes can sync and be backed up. If you choose Back up your quotes → Continue with Google, your Google account's email address is linked to that account through Firebase Authentication. Signing in is optional.

6. Subscriptions

Purchases are handled by Google Play. We use RevenueCat to check whether your subscription is active; it receives your anonymous account identifier and your Google Play purchase records. We never see your payment details.

7. Analytics and crash reports

We use Google Firebase Analytics and Crashlytics to understand which features are used and to fix crashes. Events contain no names, phone numbers, messages or exact amounts — amounts are only reported in broad ranges (for example "500–2k"). Crash reports contain device model, OS version and technical details. Firebase App Check (Google Play Integrity) verifies that requests come from a genuine copy of the app.

8. Processors

Service	What it does	Data
Google Firebase (Auth, Firestore, Analytics, Crashlytics, App Check, Remote Config)	Account, quote storage and sync, analytics, crash reports, device verification	Account id, quotes and settings, usage events, crash data, device identifiers
Cloudflare (Workers)	Hosts our analysis server	Message text in memory during a request; IP address
TypeSafe (Jev)	Classifies message text	Message text and open-quote summary, per request
RevenueCat	Subscription status	Account id, purchase records
Google Play	Distribution and billing	Per Google's own policy

We do not sell or share your data for advertising. The app contains no ads and no advertising SDKs.

9. Notifications

Follow-up reminders are scheduled on your phone. They show the customer's first name, job and amount so you know whom to follow up with; you can turn them off in Android settings at any time.

10. Retention and deletion

Your quotes stay until you delete them or your account.
In the app: Settings → Delete all data removes every quote, history entry and setting immediately. Settings → Delete account also deletes your account.
From the web: request deletion here; we complete it within 30 days.
Uninstalling the app does not delete data synced to your account; use one of the options above.

11. Security

All traffic is encrypted in transit (HTTPS/TLS). Firestore security rules allow each account to access only its own data. The AI service key lives only on our server, never in the app.

12. Your rights

Depending on where you live (for example the UK, the EU/Ireland, California, Canada or Australia) you may have the right to access, correct, delete or export your data, and to object to processing. Most of this you can do in the app; for anything else, email contact@bytelunalabs.com. You may also complain to your local data protection authority.

13. Children

QuoteFollow is a business tool for adults and is not directed at children under 16.

14. Changes

We will post any changes on this page and update the effective date. Significant changes will also be shown in the app.